Privacy policy
What this site keeps, for how long, and how you ask for access to your data, its correction or its deletion.
In effect since
In short
No cookies
This site sets no cookies, and nothing it keeps in your browser identifies you.
No third parties
Everything this site loads comes from nexuslume.ai itself: no analytics, no third-party content.
Demo requests
We use the form’s data only to answer your request. Marketing, only with your consent.
Your rights
Access, correction, deletion and the other guarantees of the LGPD, Brazil’s data-protection law, whenever you want.
Who is responsible for your data
Nexus Lume is the controller of the personal data processed on this site, nexuslume.ai.
This policy covers the site only. A company’s use of the Nexus Lume platform follows the contract signed with it. The law that guides us is Brazil’s General Data Protection Law, the LGPD (Lei 13.709/2018).
When you browse
This site sets no cookies. Everything this site loads comes from nexuslume.ai itself: no analytics, no third-party content.
To remember simple choices during your visit, the site uses 3 session storage entries in your browser, which never leave it and disappear when the tab closes:
- lume-lang-dismissed
- You closed the language suggestion or switched languages; it doesn’t come back in this tab.
- nx-mosaic-intro
- The home page mosaic has already played its opening; it shows the assembled view.
- nx-constellation-intro
- The product constellation has already lit up; it shows the lit view.
None of them identifies you. If your browser blocks this storage, the site works just the same.
On arrival, the site reads your device’s time zone in your browser (or, if the time zone names no country, the browser’s language) only to open in your country’s language; none of this leaves your device or is stored.
Server logs
The site’s server records each request: network address, date and time, the page requested, the referring page and the browser. We use these logs only to keep the site running, investigate failures and protect the site from abuse.
The legal bases are compliance with a legal obligation (Article 7, II, of the LGPD), because the Marco Civil da Internet, Brazil’s internet rights framework (Lei 12.965/2014), requires access logs to be kept, and our legitimate interest in keeping the site secure (Article 7, IX).
We keep the logs for the period the Marco Civil da Internet sets, then delete them.
Demo requests
When you request a demo, the form asks for your name, work e-mail, company and company size. Job title, phone, the products you want to see and what you want to solve are optional.
Today the form sends nothing on its own: it prepares the request and you send it by e-mail yourself. Until you send it, nothing reaches us.
We use this data to reply, set up the conversation, run the demo and, if it makes sense, send a proposal. Demo requests are processed under Article 7, V, of the LGPD: steps prior to a contract, at the data subject’s request. We send no marketing communications without your consent.
We keep the request while the sales conversation is open. If it doesn’t lead to a contract, we delete the request when the conversation ends, or sooner if you ask.
Request the demo with your own data, and don’t include other people’s personal data in the message.
How long we keep data
- Session notes
- Until you close the tab.
- Server logs
- For the period the Marco Civil da Internet sets; then deleted.
- Demo request
- While the sales conversation is open, or until you ask for its deletion.
Your rights
The LGPD gives you the right, at any time, to:
- know whether we process your data, and access it;
- correct incomplete, inaccurate or outdated data;
- ask for unnecessary or excessive data, or data processed in breach of the law, to be anonymized, blocked or deleted;
- have your data ported to another provider;
- know who we share your data with;
- object to processing that breaches the law;
- lodge a complaint with the ANPD, Brazil’s National Data Protection Authority.
To exercise any of them, write to privacidade@nexuslume.ai. The Nexus Lume e-mail channel opens soon.
How we protect data
The site answers over HTTPS only, and browsers are told never to use an unencrypted connection.
The site has no login area, and the demo form stores nothing on our servers.
Found a vulnerability? See how to tell us on the Security page.
Changes to this policy
When this policy changes, the date at the top of the page changes with it. If the change affects a request you have already made, we let you know at the e-mail address you left.
The rules for using the site are in the Terms of Use.