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For services

Every hour sold. Every hour delivered.

Projects, hours logged and approved, people allocated by skill, signed contracts and recurring billing, alongside payroll and the NFS-⁠e services invoice.

Grupo Vértice’s Operations: hours, projects and tasks on one screen.Grupo Vértice · fictional company · illustrative data

What holds service businesses back.

The pain points as the consultancy puts them, and what Nexus Lume does about each one today.

  1. Timesheets arrive on Friday, from memory.

    Operations · Timesheets

    Time tracking by project, with a timer, submission and approval: the timer runs while the work happens, and the manager approves each entry.

  2. The right consultant is on another project.

    Operations · Allocations

    People allocated to projects, with each person’s workload and the team’s skills, week by week.

  3. New team members never make it into the plan.

    People · Employees

    A hire in People becomes an available person in Operations, and a termination takes the person off allocations.

  4. The contract expires and no one remembers.

    Commercial · Contracts

    Contracts with a signature envelope and timeline, and the coming months’ expiries in one chart.

  5. Recurring revenue lives in a spreadsheet.

    Commercial · Billing

    Recurring billing with MRR and revenue recognition. A customer at risk shows up before renewal, and their tickets move up in priority in Support.

Approved hours and the contract invoice are still two steps: the hours stay in Operations, and Commercial does the invoicing. The NFS-⁠e under the national standard is switched on at implementation, with your company’s accreditation.

at implementation

Vértice Serviços, screen by screen.

  1. Operations · Allocations

    The team’s capacity, week by week.

    The allocation map shows how much of each person is already committed in the coming weeks, with the bookings by project right below.

    Grupo Vértice’s allocation map with each person’s planned capacity by week and the bookings by project.

    Grupo Vértice’s team allocation, week by week.

    Grupo Vértice’s allocation map with each person’s planned capacity by week and the bookings by project.
    Grupo Vértice’s team allocation, week by week.Grupo Vértice · fictional company · illustrative data
  2. Commercial · Contracts

    Every contract with its calendar.

    The coming months’ expiries in one chart, and each contract with its value, term and signature timeline.

    Grupo Vértice’s contract timeline with the coming months’ expiries and a services contract.

    A Grupo Vértice services contract, from signature to renewal.

    Grupo Vértice’s contract timeline with the coming months’ expiries and a services contract.
    A Grupo Vértice services contract, from signature to renewal.Grupo Vértice · fictional company · illustrative data
  3. Commercial · Health

    The customer at risk, before renewal.

    Each customer’s health, with the factors that explain it. When churn risk rises, the customer’s open tickets move up in priority in Support.

    A Grupo Vértice customer’s health, with the score, the factors that explain it and its trend over the year.

    A Grupo Vértice customer’s health, factor by factor.

    A Grupo Vértice customer’s health, with the score, the factors that explain it and its trend over the year.
    A Grupo Vértice customer’s health, factor by factor.Grupo Vértice · fictional company · illustrative data

The products it runs on.

The products and modules Vértice Serviços uses day to day, with the names they have in the system.

  • ServicesVértice Serviços · Belo Horizonte (MG)Products for this sector: Commercial, Support, Operations, People and Compliance

One license per product; you license only what you use. TIZ comes with any licensed product.

At Vértice Serviços.

The Grupo Vértice company that shows Nexus Lume in services. It is fictional, and the figures are illustrative.

Take the Grupo Vértice tour
Vértice Serviçosfictional company

Operations consulting, systems implementation and recurring support contracts.

Where
Belo Horizonte (MG)
Channels
Referrals, inbound through the website and customers of the group’s other companies
Invoice
NFS-⁠e
Cost centers
  • CC-610 Consulting and Delivery
  • CC-620 Services Sales
  • CC-630 PMO and Billing

The year at Vértice Serviços

strongest months: March, April, May, August, September, October and November.

strongest monthsyear averageJanuary is the slow month, with vacations and budgets still awaiting approval; the rest of the year runs evenly.Grupo Vértice · fictional company · illustrative data

Services questions

Do logged hours become an invoice?

Today it takes two steps: hours sit by project, submitted and approved in Operations, and Commercial invoices the contract, with MRR and revenue recognition.

Is the NFS-⁠e issued under the national standard?

Yes. The NFS-⁠e follows the national standard and comes with its DANFSE, the invoice’s printable version. Your company’s accreditation is handled at implementation.

And the tax regime?

The tax engine covers Simples Nacional (the simplified small-business regime), Lucro Presumido (presumed profit), Lucro Real (actual profit) and MEI (the individual microentrepreneur), and each of the group’s CNPJs (company tax IDs) has its own.

The whole firm. One system.